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Please use the form below to have your product reviewed for exchange. All sales are final, unless the product is damaged. Edibles, Cartridges and Concentrates “melting” “leaking” we must be notified immediately after delivery. We suggest checking your products upon delivery, we are not responsible for products after delivery being stored incorrectly. For a defective cartridge please try different batteries if possible, and please do not tighten the cartridge all the way. Our driver will test product upon return.